Cortaí

How to delete your data

Cortaí keeps only what it needs to publish for you: the name and ID of the connected account, the access tokens issued by the platform, and, for Facebook, the names of the Pages and Instagram accounts you shared. Videos are deleted from our server as soon as the upload finishes or fails, and post numbers are never stored.

Delete everything in one click

  1. Open the dashboard.
  2. Click Disconnect Facebook (or Disconnect TikTok).

We revoke Cortaí's access with the platform and immediately delete the tokens and account information we hold for you.

From Facebook

You can also remove Cortaí in Facebook: Settings & privacy → Settings → Business integrations, select Cortaí and click Remove. The stored tokens stop working at once, and we delete them the next time Cortaí tries to use them or when you ask.

By email

Write to sup@simplexsolucoes.com.br from the email linked to your account, or tell us the account name. We delete your data within 7 days and confirm by email.

Operator: SPX Inteligência e Desenvolvimento LTDA (SimplexIA), CNPJ 68.387.997/0001-18, Avenida das Figueiras, 1646, Sala 8B, Sinop, Mato Grosso, Brazil, 78550-150.